MoyoPal AI Disclaimer

Last Updated: [3/15/2025]

Welcome to MoyoPal, an AI-powered mental health support platform. Before using our services, please carefully read this AI disclaimer.

🚨 Emergency Situations and Crisis Disclaimer

PLEASE READ THIS SECTION CAREFULLY

🚨 IF YOU ARE EXPERIENCING THOUGHTS OF SUICIDE, SELF-HARM, OR HARMING OTHERS, OR IF YOU ARE IN A MENTAL HEALTH EMERGENCY:

  • 🔴IMMEDIATELY STOP USING MOYOPAL.
  • 📞CALL YOUR LOCAL EMERGENCY SERVICES (e.g., 911 in the U.S., 999 in the UK, 112 in the EU).
  • 📲DIAL A CRISIS HOTLINE (e.g., 988 in the U.S. for the Suicide and Crisis Lifeline).
  • 🏥GO TO THE NEAREST EMERGENCY ROOM.
  • 🧑‍⚕️CONTACT A QUALIFIED MENTAL HEALTH PROFESSIONAL.

⚠️ MoyoPal is NOT an emergency service and cannot provide crisis intervention. If you or someone you know is in immediate danger, please seek professional help immediately.

1. Nature of Service

MoyoPal provides AI-powered mental health support through text and voice-based conversations. Our AI companion is designed to offer emotional support, guided reflection, and general wellness tools.

🌟 Coming Soon: We are actively working to integrate real human support into our platform, including:

  • Licensed therapists for professional guidance.
  • Peer support groups for shared experiences and emotional connection.
  • Crisis line referrals for emergency help.

While MoyoPal's AI is a great starting point for mental wellness, we believe in the power of human connection and are committed to bringing real professionals and peer communities into the experience.

2. Not a Substitute for Professional Care

  • 🚫MoyoPal does NOT provide medical advice, diagnoses, or clinical treatment.
  • 🚫Our AI is NOT a licensed mental health professional.
  • 🚫Conversations with MoyoPal should NOT replace therapy, medication, or professional mental health care.

MoyoPal is a mental wellness tool, meant to offer companionship, emotional tracking, and self-improvement insights. However, for serious mental health concerns, we strongly encourage users to seek help from licensed professionals.

3. Limitations of AI

⚠️ While our AI is designed to be supportive, please note the following limitations:

  • 🔹Lack of Human Judgment – AI cannot fully understand complex emotions, life experiences, or nuanced personal situations.
  • 🔹Potential Inaccuracies – AI responses are generated based on patterns, not direct clinical expertise.
  • 🔹Evolving System – Our AI is continuously learning and improving, but it is not perfect and may not always provide appropriate or accurate responses.
  • 🔹No Real-Time Monitoring – Our AI does not actively monitor or respond to crises in real-time.

💡 What's Next? We're actively developing human-in-the-loop support, allowing users to escalate from AI conversations to trained peer supporters and real therapists (Coming Soon!).

4. Emergency Situations

🚨 MoyoPal does NOT provide crisis intervention. If you are in distress, please seek professional help or contact a crisis support service.

📍 For U.S. users:

  • ➡️ Suicide & Crisis Lifeline: Call 988
  • ➡️ Crisis Text Line: Text HOME to 741741

📍 For UK users:

  • ➡️ Samaritans (24/7): Call 116 123

📍 For European users:

  • ➡️ Mental Health Helpline: Call 112

📍 For users worldwide:

  • ➡️ Visit befrienders.org for global mental health resources.

5. Privacy & Data Usage

🔒 Your privacy matters. Here's how we protect your data:

  • End-to-end encryption for all conversations.
  • No sharing of personal data with third parties for marketing.
  • Anonymous journaling & chat features to ensure a safe space.
  • Users can delete their data anytime in the app settings.

We may use anonymized conversation data to improve MoyoPal's AI models, ensuring a better user experience over time. See our Privacy Policy for full details.

6. User Responsibility

By using MoyoPal, you acknowledge that:

  • 🧠You are responsible for your mental health decisions and actions.
  • 📝MoyoPal's responses should be viewed as supportive, not medical advice.
  • ⚠️Over-reliance on AI may delay necessary professional care.

If at any point MoyoPal's responses do not seem appropriate, we encourage you to seek guidance from a licensed professional.

7. Potential Risks of Using AI Therapy

  • 🔸Misinterpretation – AI-generated responses may sometimes be unclear or misinterpreted.
  • 🔸Lack of Crisis Intervention – MoyoPal is not designed to provide emergency support.
  • 🔸Emotional Triggers – Some AI-generated discussions may unintentionally evoke strong emotional responses.
  • 🔸Technology Dependence – MoyoPal should complement, not replace, real human interactions and therapy.

Always use your best judgment and seek human support when needed.

8. Continuous Development & AI Training

🌟 MoyoPal's AI is constantly evolving! Our team is dedicated to:

  • Improving conversational accuracy and emotional intelligence.
  • Enhancing personalized support based on real user feedback.
  • Expanding professional mental health partnerships (therapists, crisis networks, and peer support programs).

💡 What's Coming Soon?

  • 👩‍⚕️Real human support – Peer mentors & professional therapists.
  • 🛠️Hybrid model – AI + human-assisted conversations.
  • 📞On-demand therapy sessions – Secure & private support.

9. Feedback & Reporting

💡 Your feedback helps us improve! If you:

  • 🔹Encounter an issue with MoyoPal's AI responses.
  • 🔹Have suggestions for better mental health support.
  • 🔹Need clarification on our policies.

📩 Contact us at: info@moyopal.io

Your experience matters, and we are committed to creating a safe, inclusive, and supportive mental health platform.

🔎 Final Acknowledgment

By using MoyoPal, you confirm that you:

  • Understand that MoyoPal is NOT a replacement for professional therapy.
  • Agree to use MoyoPal as a supportive tool, not a diagnostic service.
  • Acknowledge the risks and limitations of AI mental health support.

If you do not agree with any part of this disclaimer, please discontinue use immediately.

💙 MoyoPal is here to support you, but real mental health support also comes from real human connections. Stay safe, stay supported.

📍 Contact Information

MoyoPal ltd.

💙 You are not alone. We're in this together. 💙