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Moyopal

Case Study: Shop Okoa

Operationalizing Micro-Insurance for the Unbanked

How Shop Okoa leverages Klaimsafi to process high-volume, low-value claims for 1 Million+ Kenyan Farmers.

The Challenge

Shop Okoa faced a critical infrastructure bottleneck: deploying health coverage to 1,000,000 active smallholder farmers and SMEs. The sheer volume of micro-claims rendered traditional manual adjudication economically unviable.

The Solution

Shop Okoa integrated the Klaimsafi Adjudication Engine via API to serve as the autonomous risk layer. Klaimsafi ingests unstructured invoice data, cross-references codes, detects fraud vectors, and auto-adjudicates valid claims in <400ms.

The Result

By removing administrative friction, Shop Okoa reduced their Claim Expense Ratio (CER) by 60%, allowing them to offer premiums as low as affordable daily rates while maintaining profitability. We made their business model mathematically possible.

Impact with Shop Okoa - Farmers benefiting from micro-insurance

1M+

Lives Covered

0.4s

Adjudication Speed

60%

OpEx Reduction